How to spot a suspicious text message
A calm checklist for deciding whether a message is genuine before clicking a link or giving away information.
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Useful answers, written in ordinary language.
Short guides inspired by questions that come up in Tech & Talk workshops. No customer is identified and no previous knowledge is assumed.
Latest guides
Practical help you can return to
These notes can reinforce what was discussed in a workshop and show future visitors the kind of problems Tech & Talk covers.
Why your phone says its storage is full
A future guide explaining photographs, downloads, applications and safe ways to make space.
Coming after a future workshopWhat accepting cookies actually means
A future plain-English explanation of essential cookies, preferences, analytics and advertising.
Coming after a future workshopHow the guides are created
Real questions, generalised for everyone
Subjects may be inspired by questions raised during a workshop, but articles never identify an attendee or describe somebody's private situation.
Instead, each guide explains a common problem and useful steps in ordinary language.